Letter to Amy’s Kitchen
re: Macaroni & Cheese
Dear Amy’s Kitchen,
I used to splurge on your Macaroni & Cheese in Chinatown and remember thinking it was so much better than any other Mac n cheese I had had anywhere else in the city! I must have broke down and got some in a deli, and another time ate some $17 Mac n cheese in a bar. Both did not hold a candle to your product!
Then I was visiting Ohio and bought three boxes of your Macaroni & Cheese, but soon found out that you had changed the cooking times. Before the changes hit it took a few more minutes to cook properly.
When I got ready to dig in to what was a delicious product before, I was rather alarmed to discover an ‘American cheese’ texture that reminded me of being forced to eat fast food sandwiches with processed cheese in my childhood.
As a child, American cheese would make me throw up.
I am always careful to specify in delis that I would like real cheese — cheddar, Swiss, muenster, mozzarella, provolone, almost any kind of cheese so long as it’s real.
To say that I was disappointed by the changes you made to your product is an understatement. My appetite was ruined and I was reminded of being force fed American cheese and the interminable gag reflex it continues to provoke.
Thank you for changing your product back to the way it was before.