Yvonne HallingYour Increasing Guests’ Spend System — Do You Have One?I’m just finishing up a week’s detox at a retreat centre and was marvelling at the upsell opportunities available at this small hotel.Dec 10, 2016Dec 10, 2016
Yvonne HallingKnow Thyself“Know thyself” is a famous phrase reported to have been spoken by Socrates centuries ago, but I believe is even more relevant todayNov 14, 2016Nov 14, 2016
Yvonne HallingHow to Build Deep Emotional Connections with your GuestsI’m here in Central Asia again, running a training program for a group of dynamic hospitality business owners, and today we talked about…Oct 16, 2016Oct 16, 2016