Usability Testing Process Blog

What did you do, in words, pictures, and video?

Our group first made a draft of the information we wanted to provide for the three users for the usability test of the oven. The draft includes introduction, the tasks and the questions. After taking the usability test with the three users and made a record of everything they said. We made a table for every user. Then, we made PowerPoint slides based on the rubrics. Based on the PowerPoint slides, we write a draft for our voiceover of the video. Finally, we record the aside based on the PowerPoint slides using Camtasia.

Here is the link to the video:

Reflect a bit on your experience. What questions did it raise and/or what problems did you encounter?

I found it hard to find appropriate tasks for the users, because oven is such a common tool which people use for baking all the time. Also, for qualitative data we need to record, I did not know what question should we ask, because if someone asked me about the feeling of using oven, I might not know how to answer it. I didn’t want the users feel confused about the questions. If I can do it differently, I may give the users a standard time to set the timer, because one of the users found the time display problem.

What did you like about this project, and why?

This project provides me an opportunity to set a test of a commonly used tool in our daily lives. I find that it is important for designers to collect feedbacks from users. Because I never think of the preheat button and the time display problem before doing the test. In the future, if I am going to design some tools, the first thing comes up in my mind will be what the users is going to do but not what I am going to do.

What are some places in our society where the kinds of work you did could potentially make a difference? In other words, why is this type of work important?

Everything we are using in our lives are carefully designed by designers and engineers. When designers design those tools for people, they might have to think lots of possibilities of what people will do when using these tools and receive feedback from some test users. For example, when designers are designing a wheelchair, they might have to think about different user groups with different disabilities using this tool, such as people with out an arm or a leg. Different people with different disabilities need different functions when using a wheelchair. Designers have to think everything that may happen to users. Human-centered is a really important for a product. These products with carefully human-centered design and engineer can help people have an easier lives.

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