5 principles for achieving total quality management
How often have we come across the statement, “It is quality — not quantity — that matters”? Yet how many actually listened to it? There is a quality of listening that we must invest to fully grasp a message. When we look around the world, we see how giant corporations are racing against one another for profits and more profits. Do you know how Japanese companies penetrated the Western markets after the Second World War? By paying microscopic attention to processes at ALL levels of their businesses. Companies are making billions by following one principle: TQM = Total Quality Management.
1. Bench-marking and Reporting
As I wasn’t setting any standards or benchmarks before, it was very difficult for me to meet the required standards which was the biggest drawback. Whether it was about my grades or trying out a new recipe, benchmarks were always the main thing i didn’t focus on.
After applying this principle, my life improved a lot. Learning the best ways to do things can now be done more effectively when bench-marking is in place. Reporting comes into play too, as you determine what works and what doesn’t, and how you can improve things moving forward.
2. Waste Elimination
Before applying this principle, my life was quite unorganized as i wasn’t focusing on cutting my unnecessary demands which was piling up all the other things as well.
After applying this principle, i realized that lean management works hand in hand with quality strategies to ensure a more streamlined home so that we can have a more organized way of living.
These are used for holidays, homework management, chores and many other situations. As i was an unorganized person, i never bothered to make proper lists of things and to check if something’s missing which resulted in losses of many valuables.
After applying this principle, i came to know that checklists help to provide a snapshot of key tasks, which in turn serves as a reminder of goals to meet through the completion of such tasks. In my everyday routine, they work much the same way — helping to get my things organised and visible.
We do audits in many instances, not just official ones done within corporate environments. Before applying this principle, i wasn’t sure of how i can make myself better in different tasks or how i can do better.
After applying this principle, my life has improved a lot. it helps me to identify current strengths and weaknesses, and determine what changes may be required in any given situation.
5. Continuous improvement
Continuous improvement is needed in every phase of life. Before applying this principle, i needed to focus more on making little but constant improvements throughout my life.
After applying this principle, i realized that without this we can not improve our lives and it’s simply the understanding that we need to make steady improvements over random bursts of innovation is a little different then actually living this way.