He cusses me out. I let him finish his piece and then I distract him by asking him a slew of random questions. His posture changes. He is relaxed. That’s right… I may not be a dog-whisperer but I sure as hell am the drunk-whisperer. I ask if I can examine him. He agrees.
A Warm Farewell
Zahir MD

It is really great how the Doctor is able to communicate with a patient who is agitated. There is always room for compassion and being able to calm a patient down is definitely an art.

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