5 key points to build your company team
Employees are driving your business. Maybe you can do it all alone when you are starting, but at some point you need employees. No matter if they are assistants, developers, illustrators, designers, animators — these are the people that earn you money and that enable you to grow your business. So you should think very carefully about how you treat them. Here are some points that need to stick in your mind:
1. Temp workers and outsource should be limited to specific tasks
It is very common to hire temporary help or even outsource some work. That is a perfectly legitimate way of doing business. However, you need to be very straight forward about the expectations those workers have and to know that they are here on a project basis or for a limited amount of time. That means you need to assign only very specific tasks to them and to expect that they are only responsible for that work. Key thing is not to drag them too much into the essential company tasks, those which are sensitive and are a key to the everyday operations. It is also important not to promise more than you intend to deliver.
2. Hire people only when you know you can afford them
It is easy to get caught up in the temporary success of the company and to start hiring people. It may seem at some point that you have so much to do that you need to hire a large amount of people. Then the initial wave of work passes and you get into the flow — if you start firing because you over-hired, you will lose reputation about hiring in the future. Also, the ones you decide to keep will always be thinking — “Am I next?” … it’s not about someone’s mistake — it’s about your over calculation.
3. You are responsible for your employees
Keep in mind that when you hire people, you are not only receiving their help, knowledge and expertise, but you are also becoming responsible for them. Always be open, be specific about what are their duties, tasks and what is expected from them. Multitasking is good, but noone is going to do everything for you — especially in the positions where specific skills are required.
4. Respect your employees and they will respect you
You are not all powerful, nor do you know everything. In most cases you hire people because you do not know how to do that specific thing you hired them to do. It is OK to give direction, to make decisions, to drive and lead, however it is very important to listen to your employees, to encourage discussion, opinion, and to include them in your decision making.
5. Give more and you will receive more
It is OK to ask for much from your employees, showing them by example how much do you work, give, sacrifice for your company. But it is YOUR company, not theirs. They will NEVER love your company, or your goals as much as you. But in this environment, if you build the relationship with your employees so that they know they can expect YOU to fight for them, empower them, encourage them or reward them for their effort — they will go down that journey with you and you will have a great team.
Building a team is not easy, and it is a skill in itself. I found that being open, keeping the lines of communication always clear, and showing your team that they can depend on you will make them more closer to a team than anything else.