James Peter

The last day

After 6.5 years, today is my last day working at Melon Media, 89n, CheckDog & ManageFlitter.

It’s hard to find jobs that are as fulfilling as the one I've had here. From the frequent product & feature launches to building a sustainable product business, we've had many remarkable…

Dear Rose,

Whenever I thought about my future, I wondered if I would have a child. There are many things I value in life. Your mum is definitely at the top of that list. Spending time with friends, family and having new experiences is also really important to me. I’m very passionate about my work, but I never want it…

Integrating ChargeDesk and Intercom to make billing support easy

Top tips for building an Intercom integration

This is a guest post by James Peter, CEO and Co-Founder of ChargeDesk. James lives in Sydney, Australia and oddly…

Billing support. Yuck.

An origin story.

Dealing with payment disputes is part of the daily grind for anyone handling customer support.

Open a support ticket.

“why the hell did you take my money? I never authorized this! who do you…