ZenMarket Service Review 2018

ZenMarket
5 min readApr 17, 2018

Originally published by Infoholic

“Some of you may not know what this is, but ZenMarket (or ZenMarketPlace) is an all-in-one online Japanese shopping service by providing the ability to shop on any Japanese website. This includes the biggest online shopping websites in Japan such as Amazon, Rakuten, and more recently Yahoo!Auctions. Who Are They Officially, and legally, “ZenMarket” Inc., the company was established in April of 2014. They started out in 2013 by providing their service for Russian residents. What prompted them to open up their service internationally was the thousands of satisfied clients who used their service. The main activities of the company are, as expected, Shopping Service and E-commerce Development Service. How it Works ZenMarket has integrated the following sites into their website: Yahoo!Auctions, Rakuten, Amazon Japan, DHC, and Yahoo!Shopping. To purchase from one of the sites click on their respective section on the website’s header. Once a shop’s section has been clicked, it will bring up the categories you can choose from, or you can instead use the search-bar for the selected store. ZenMarket allows you to easily navigate to find what your heart desires with their shop.

When you find the item of your choosing, click on it to bring up the individual items page, such as the following for example. ZenMarket lists a overall description of the item, the price of shipping within Japan, condition, and availability. You can create a comment for the responsible ZenMarket representative who receives your order, choose a quantity, among other options such as the item’s original page, asking a question about the item, adding the item to your watchlist, or reporting the item. Towards the bottom right corner, ZenMarket also provides a shipping costs estimator.

After adding the item to your cart with the button shown above, it will await a quote confirming price and availability. When you receive your quote you will be able to pay for the item. The exceptions to this process are items bought from auction, which have their own rules and regulations which must be followed and you must add funding to your account in order to bid rather than pay after a quote. When payment has been supplied your order will be processed by ZenMarket and after a few business days will arrive at the ZenMarket warehouse. Once it arrives, you will be notified and also be able to create a parcel with the item. A parcel is a shipment of your item, or items. When creating a parcel you will be able to choose options for your parcel and your shipping options, such as EMS or regular air mail, and confirm the parcel. After a day or two your item will be weighed and measured to determine exact price of the parcel. You’ll receive a notification when this happens and be allowed to pay the required amount. Depending on your selected shipping, your parcel will arrive with your purchased item. What Don’t They Do ZenMarket has their own prohibited items such as items overweight or oversize, explosive and flammable items, illegal goods, plants, animals, among other things. Further information can be read here: https://zenmarket.jp/prohibited_items.aspx

Why ZenMarket Zenmarket is the cheapest option for purchasing from Japan, only adding a 3 dollar fee to your orders, and offers the most support. If you experience any issues the ZenMarket staff is dedicated to helping you solve and settle any issues or occurrences with orders. They are straightforward and transparent with any fees required, trust me I haven’t paid a single penny more than they said I was. My Experience I found out about Zenmarket around a month ago. When trying to sign up for similar site, Buyee, I was faced with troublesome errors. Signup was near impossible, expiring or running out before I could even click on the link, not allowing me to bid the item I wanted on auction. When searching for a better service I found a video review of Zenmarket.

After watching the video I promptly signed up and started bidding! I was surprised by the site’s superior structure and accuracy. It was modern and stylish, with proper notifications when I would be outbid. I won the item, but that wasn’t the end of using ZenMarket. I’ve since purchased three more items from ZenMarket, as it’s my go-to place for purchasing new music software from Japan! All of my items have arrived in proper packaging, with no damage, and at a low cost rate. If I was worried about an item, ZenMarket allowed me to check the progress as well as track the shipment. When I asked questions about the items ZenMarket got straight back to me, so I have full faith when ordering from ZenMarket.

In Conclusion

If you’re wanting to purchase from a Japanese site, definitely go with ZenMarket! They provide quality features, support, and overall service. I definitely plan on using ZenMarket in the future.”

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About ZenMarket Japan

“Most Japanese online retailers don’t ship internationally, but we solve this problem. We buy, consolidate and ship Japanese goods to your address. Our goal is to make buying Japanese goods online as smooth as possible. We have integrated the biggest Japanese online shopping websites: Rakuten, Amazon and Yahoo!Auctions. You can also make purchases from any other Japanese online shop or auction with us. Just add an item URL from the desired product page to the cart and place the order. You can also bid real time on the biggest Japanese auction website, Yahoo!Auctions. We started this service with providing shopping facilitation for Russian clients in September 2013. Thousands of satisfied customers convinced us that our service has real value. In May 2014 we launched the English version, and now we work with all countries and ship world wide. Most recently, in November 2014 we launched a service for live bidding on Yahoo!Auctions in Japan.” — From website about section.

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ZenMarket

Most Japanese online retailers don’t ship internationally. ZenMarket solved this issue by creating a one-stop Japanese shopping cart for exclusive products!