PinnedZhaochang HeinUX CollectiveAs a designer, what business value do you bring to the table?It’s not just about data-driven design, it’s also about as a designer, how to translate the value you bring into your business.5 min read·Jun 19, 2019--3--3
PinnedZhaochang HeinUX CollectiveUX Design for AI ProductsAs AI(Artificial Intelligence) become popular, I started to think about how to do to UX design for these types of products. As you may…7 min read·Mar 29, 2018--2--2
PinnedZhaochang HeinVMware DesignDrive Growth with Data-Informed DesignThis article is a case study of Wavefront by VMware, it talks about how we increased the free trial sign-up activation rate by 30%, and…8 min read·Dec 30, 2019----
Zhaochang HeThe New AI IndustriesWith ChatGPT and other Large Language Models getting adopted by the general publics, there are a few industries that are getting popular.3 min read·Aug 26, 2023----
Zhaochang HeVoice AI Design: Useful LinksDesign Guidelines, prototype tools, podcast, books and everything you need to know about designing for Voice AI.1 min read·Aug 20, 2019----
Zhaochang HeinUX CollectiveBuild user’s trust on AI with good product designPreviously I wrote an article about AI and User Privacy. In the consumer product world, the users have trouble trusting in AI products…5 min read·Apr 16, 2019--2--2
Zhaochang HeinUX CollectiveSmall things that make users happyEven a short cut can increase user satisfaction, a lot!3 min read·Mar 29, 2019----
Zhaochang HeinUX CollectiveUser research for enterprise productsThere is some thoughts about How Usability Testing Doesn’t Work for Enterprise product:3 min read·Mar 6, 2019----
Zhaochang HeFrom Junior to Senior Designer, A Change Of MindsetThis is the story about my own career development. I graduated from Carnegie Mellon University, and become a UX designer at Walmart Labs…4 min read·Dec 14, 2018--1--1
Zhaochang HeinUX CollectiveFollow these steps to conduct user testing on your ownIn the past I watched many great user researchers performing research projects. I was so impressed the way they organize the user testing…5 min read·Apr 24, 2018----