PinnedZhaochang HeinUX CollectiveAs a designer, what business value do you bring to the table?It’s not just about data-driven design, it’s also about as a designer, how to translate the value you bring into your business.Jun 19, 20193Jun 19, 20193
PinnedZhaochang HeinUX CollectiveUX Design for AI ProductsAs AI(Artificial Intelligence) become popular, I started to think about how to do to UX design for these types of products. As you may…Mar 29, 20182Mar 29, 20182
PinnedZhaochang HeinVMware DesignDrive Growth with Data-Informed DesignThis article is a case study of Wavefront by VMware, it talks about how we increased the free trial sign-up activation rate by 30%, and…Dec 30, 2019Dec 30, 2019
Zhaochang HeThe New AI IndustriesWith ChatGPT and other Large Language Models getting adopted by the general publics, there are a few industries that are getting popular.Aug 26, 2023Aug 26, 2023
Zhaochang HeVoice AI Design: Useful LinksDesign Guidelines, prototype tools, podcast, books and everything you need to know about designing for Voice AI.Aug 20, 2019Aug 20, 2019
Zhaochang HeinUX CollectiveBuild user’s trust on AI with good product designPreviously I wrote an article about AI and User Privacy. In the consumer product world, the users have trouble trusting in AI products…Apr 16, 20192Apr 16, 20192
Zhaochang HeinUX CollectiveSmall things that make users happyEven a short cut can increase user satisfaction, a lot!Mar 29, 2019Mar 29, 2019
Zhaochang HeinUX CollectiveUser research for enterprise productsThere is some thoughts about How Usability Testing Doesn’t Work for Enterprise product:Mar 6, 2019Mar 6, 2019
Zhaochang HeFrom Junior to Senior Designer, A Change Of MindsetThis is the story about my own career development. I graduated from Carnegie Mellon University, and become a UX designer at Walmart Labs…Dec 14, 20181Dec 14, 20181
Zhaochang HeinUX CollectiveFollow these steps to conduct user testing on your ownIn the past I watched many great user researchers performing research projects. I was so impressed the way they organize the user testing…Apr 24, 2018Apr 24, 2018