Coffee maker usability testing

This is our coffee maker we used for the testing of the project

Our group was given the task to test the usability of the coffee maker. At first we found it difficult to find tasks for the participants to complete as well as enough data points to find. However, after some brainstorming we were able to come to a conclusion for the tasks and data points. We decided to record finding the model number near the warning label, changing the time and lastly filling up the maker with water. In addition, we recorded time it took to complete the task, annoyance level, and difficulty level. We then gathered Sunday evening with our participants to begin the testing. The testing went relatively smoothly as we were able to find a quiet area to complete the tests. After finishing the testing we began the powerpoint in which we would display our results. We then practiced our recording and attached it to our powerpoint slides. From this experience I saw quite a bit. My initial thoughts reflect on how things are designed up for people to use. For example, one of the three participants who had never made coffee before placed the water in the coffee tray. I can say for myself I would have made the same mistake. This causes me to think what the designers could have done so this issue doesn’t arise. I liked this project because we got to test the design of the coffee maker. We began to understand what parts were designed for simple use and what parts might have needed more work for users to understand. Another example was that there was no label on the water tank to let you know the units which could cause some discrepancy when making coffee. I also liked how this project brought us into groups outside of class which caused more organization which will be needed for any future projects we have in our lives.

The start of creating the powerpoint

We began to understand what parts were designed for simple use and what parts might have needed more work for users to understand. Another example was that there was no label on the water tank to let you know the units which could cause some discrepancy when making coffee. I also liked how this project brought us into groups outside of class which caused more organization which will be needed for any future projects we have in our lives.

Video

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