Zoe.w___How’s life change during pandemic for people who love fashionOne of our interviewees Liu, who loves fashion and usually shops in store since she needs to try on each item before buying, told us that…Apr 16, 2020Apr 16, 2020
Zoe.w___Shopping behavior changes during pandemicRecent customer interviews showed us that people are doing more online grocery shopping than ever before. One of the interviewee Cheng…Apr 9, 2020Apr 9, 2020
Zoe.w___Home delivery user experimentIn this week’s group activity, we conducted home delivery service to one of our clients. This client said that the home delivery option…Mar 12, 2020Mar 12, 2020
Zoe.w___Ordering EfficiencyAfter placing some orders for our clients, I realized the importance of “ordering as fast as possible” for a service platform like us. I…Mar 4, 2020Mar 4, 2020
Zoe.w___Needs for better return servicesIn this week’s interview, I found that customers who shop online need a better service of returning and that inconvenient returning…Feb 27, 2020Feb 27, 2020
Zoe.w___What I learnt from group activitiesThis week we received orders from people inside and outside the Cornell Tech campus, and successfully conducted our user experiments. We…Feb 20, 2020Feb 20, 2020
Zoe.w___What I Learned from InterviewsI interviewed four of my friends who are students with no income. Here are what I learned:Feb 6, 2020Feb 6, 2020
Zoe.w___Startup Studio SHPROnline shopping has been a major trend in recent years, more and more transactions have been implemented efficiently through online…Jan 28, 2020Jan 28, 2020
