Keeping My Engineering Team Notes Organized

I believe every written work deserves a proper medium and context to be appreciated. In my recent post about building engineering culture, I chose email as the channel to send the post-mortem write-up, instead of instant messenger / group chat. Thus, although I love WhatsApp (and Facebook Messenger and Telegram and LINE and the like), I encourage my team / company not to use chat as the primary, default method of communication — especially for communicating matters that require in-depth thinking.

Quoting from an excellent article by Jason Fried:

All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time.

And with Forwards, a new Basecamp tool, I found it easy to keep and organize all the post-mortem emails into our Engineering basecamp. I simply need to bcc the email to our personalized Basecamp address. For more technical notes, e.g. git commit IDs or code snippets, are discussed around comments. This provides us a complete collaborative environment around a post-mortem.

Forwards, a new Basecamp tool.

Refer to Scott Upton’s post on how to turn on Forwards on your Basecamp. I am loving this feature!

If you’d like to know how Basecamp has helped my team and I to stay close together, please check this out. And, did I mention that Basecamp sent us some plushies too?

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