SKIPPEN: Pay with Tikkie in the SPAR University shop!

Case Study

ABN AMRO
ABN AMRO
Jun 9, 2018 · 3 min read
Image for post
Image for post

Supermarkets are aiming on a higher customer experience and more ease of use. Waiting in line for the checkout is still one of the biggest annoyances and most supermarkets are already using self-scan checkouts to speed up the payment process. The next level is a supermarket without a checkout. After a year of testing Amazon opened its first supermarket with no checkout in Seattle. In the Dutch market Albert Heijn announced to launch a ‘Tap and Go’ concept to all AH To Go supermarkets in the summer of this year, but the scoop goes to SPAR University and Tikkie with SKIPPEN!

SPAR University is the innovative supermarket concept of SPAR at University campuses across the Netherlands focused on students and the fast student life. Since 2012 already, they only use self checkouts to speed up the line and decrease the use of cash in payments. The logical next step was to ‘Skip the line’ with the SPAR University app.

With a race to the clock to be the first in the Netherlands a match was made between app-builder SocialBrothers, POS software Countr and payment app Tikkie to create SKIPPEN. As the most used peer-to-peer payment app with a strong base among students Tikkie was the preferred method of pay for SKIPPEN. In only 2 months a scan functionality, shopping cart, Tikkie API and loyalty program was integrated in the SPAR University app which is widely adopted by students.

SKIPPEN is very simple to use:

  1. Pay with Tikkie & skip the line
  2. Check out & get your reward

Why?

For Tikkie this is the first in-app Tikkie experience! And the first dynamic payment flow where the consumer doesn’t pay per product, but for the total basket.

Most important question: will the student experience a better, faster and funnier shopping journey with SKIPPEN? Sofar the signs are looking good, Skippen was introduced at one SPAR University in Utrecht and students are already trying to use SKIPPEN in the other SPAR University stores!

Image for post
Image for post

How it works

What’s next?

Questions we would like to answer with Tikkie are:

  1. Can merchants create new opportunities?
  2. Can merchants improve the customer journey, consumer payment behavior and turnover by using Tikkie?

Tikkie is open, easy and for everyone, and so is the API! Try it and surprise us with your idea, in the end we realize that our clients are more creative and know their business better than we do!

ABN AMRO Developer Blog

Hi there, thanks for joining us!

ABN AMRO

Written by

ABN AMRO

Build the future of banking! Use our APIs to automate, innovate, and connect to millions of customers. Go to: https://developer.abnamro.com/

ABN AMRO Developer Blog

Our Developer Blog is a place for all business and IT developers. We will share insights about innovation and tech. Give you updates on our APIs and events. And share the greatest stories to celebrate your accomplishments and contributions.

ABN AMRO

Written by

ABN AMRO

Build the future of banking! Use our APIs to automate, innovate, and connect to millions of customers. Go to: https://developer.abnamro.com/

ABN AMRO Developer Blog

Our Developer Blog is a place for all business and IT developers. We will share insights about innovation and tech. Give you updates on our APIs and events. And share the greatest stories to celebrate your accomplishments and contributions.

Medium is an open platform where 170 million readers come to find insightful and dynamic thinking. Here, expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Learn more

Follow the writers, publications, and topics that matter to you, and you’ll see them on your homepage and in your inbox. Explore

If you have a story to tell, knowledge to share, or a perspective to offer — welcome home. It’s easy and free to post your thinking on any topic. Write on Medium

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store