S.M.A.R.T Goals

Setting And Succeeding With Purpose

Photo by Markus Winkler on Unsplash

What are S.M.A.R.T goals?

Planning and achieving goals in your personal or professional life is made easier with the use of established tools such as S.M.A.R.T.

Many organizations worldwide use this S.M.A.R.T tool to empower their team members to take ownership of their performance and contribute to the success of the organization.

On almost every flying duty, S.M.A.R.T. goals are assigned to each team member. This is to ensure, that every customer on board is taken care of, and the business of the airline is promoted.

The focus is to:

• Provide Clarity
• Attention
• Motivation
• Ownership to achieve goal/s.

S.M.A.R.T goals can be assigned for any task.

As leaders, when using this framework, ensure that your plan drives everyone forward but remember, you are responsible for achieving your own goal and are still responsible for the goals assigned to others.

We all need support and assistance from each other to achieve our goals. It is important to identify the COMPETENCY (Skills or Knowledge) or COMMITMENT (Motivation or Confidence)…