Why You Should Consider The Receiving End When You Communicate…


When you communicate with someone, you are not communicating with not an email address; you are communicating with a human.

Today I received an email from someone asking if, by chance, I was going to be at a particular workspace in Jerusalem, when I am based for the months of July and August.

The email said the following: “ Hi Alan, are you going to be at _______ today?”

My response:

I may be there around 2 PM.

Really helps to know more when you communicate. It helps reduce cycles.

Is there something you need?

Happy to help, but consider the receiving end….

Why the receiving end?

Because at the other end of sending, there is a human who is receiving. Chancing are, they are receiving way too many emails.

If you short, concise, and even if there’s an ask (which is ok too), chances are you will get a better and more effective response if clarify why you reaching out.

When you consider the receiving end, it helps reduce cycles.

Maybe I won’t be there today, but I can still help that person, answer a question, or direct he / she to a better source.

Or maybe I can’t help them.

And that’s ok too.

Maybe I am a little jammed up, and today may not be a good day or time.

My having to respond as I did above increased a cycle. When you increase someone else’s cycles, then you are wasting their time — and yours.

It’s ok ask. It’s ok to reach out.

But when you do, consider the receving end.

photo of WABG shot by me in Greenwood, Miss — (c) 2014

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