Acots group is turning customer challenges to success stories

Kunal Arora
Dec 30, 2017 · 2 min read

It has been a great year for Acots group as they have tirelessly worked to create success stories of their clients in and out of India.

This tech/pharma group of companies is motivated by the vision of revolutionizing the tech and pharma industry worldwide by employing cutting edge technology to tackle significant customer challenges.

One such a client is Shipped4me, a client in the shipping industry who for long had encountered challenges with the frequent fluctuations in shipping rates. The nature of business for this client requires him to keep track of other clients inventory stored at his warehouse. A slight error in weight of the consignment would result to immense losses for the company. To ensure accuracy, the company would spend hours on end trying to get the accurate rate for weight vis-à-vis destinations for the numerous consignments stored at their warehouse. And as you know, time is money. Consequently, Shipped4me would end up losing cash as well as the clients who would have delays in their shipping.

Before ‘the ship capsized’, Billy Murphy the CEO of the fulfilment company approached Acots group to settle the issue once and for all.

The team got working and in no time they had created a custom built software for the client. With this software, the weight, pin code, destination and such factors are preconfigured in the system. All that the client needs to do is to key in the pin code and weigh and voila! The correct shipping rate is displayed.

This has completely revolutionized the entire business process for Shipped4me. No more technical glitches when trying to get accurate shipping rates! The process is now shorter and money is saved, both the fulfilment company and their clients are happy. Reading from their website, it is a win-win situation and Billy Murphy is happy to have contacted the Acots group.

Today’s business scene is rife with cut throat competition. Only businesses that address customer pain points effectively with the best technological advances are going to survive.

Fortunately for Acots group, they are able to connect with their clients in a personal and timely way. They boast of 10 years’ experience in the industry, consistently meeting their customers’ needs. They have a team of professionals that is highly skilled in the tech and business sector to ensure that they are always ahead of their game.

For 2018, they hope to push past all barriers and become a recognized brand with strategic investments worldwide.

acots

Acots group is a global enterprise, headquartered in India, comprising of 5 independent operating companies.

Kunal Arora

Written by

acots

acots

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade