Role Mining: Revolutionizing Access Management at Adeo

Jean-François Marquis
ADEO Tech Blog
Published in
4 min readSep 8, 2024

In the dynamic landscape of retail cybersecurity, role mining has emerged as a transformative approach to access management. This article explores how Adeo, a leader in the home improvement and DIY sector, can leverage role mining to optimize its security posture and operational efficiency.

Understanding Role Mining

Role mining is an advanced data analysis technique that uncovers patterns in existing user permissions across an organization. By analyzing these patterns, it facilitates the creation of optimized role structures that balance security with operational needs. For a complex retail environment like Adeo, with its diverse workforce and varied access requirements, role mining offers a pathway to more efficient and secure access management.

The Role Mining Process at Adeo

1. Data Collection and Integration

The first step in the role mining process involves aggregating access data from Adeo’s various identity and access management systems:

  • Google Cloud Identity: Managing cloud-based identities and access
  • LDAP Directory: Storing user data
  • EntraID (formerly Azure AD): Handling cloud app access
  • Microsoft Active Directory: Managing on-premises resources

This consolidation provides a comprehensive view of current access rights across the organization.

2. Pattern Analysis

Advanced algorithms analyze the consolidated data to identify common access patterns across various roles within Adeo stores. This might reveal, for example, that 90% of sales advisors across all departments require access to the point-of-sale system and product information database.

3. Role Definition and Refinement

Based on the analysis, roles are defined and refined to match the actual needs of different positions in Adeo’s retail operations. This process might lead to the creation of new roles or the modification of existing ones to better reflect actual usage patterns.

4. Implementation of Optimized Roles

The refined roles are implemented across Adeo’s IT infrastructure, ensuring more precise and efficient access management.

5. Continuous Optimization

Regular analysis and adjustment of roles ensure that access rights remain aligned with Adeo’s evolving operational needs and security policies.

Role Mining in Action: Leroy Merlin Examples

Let’s explore how role mining might impact different roles within Leroy Merlin:

1. Sales Advisor (Conseiller de Vente)

Before role mining, a generic “Sales Advisor” role might have broad access to all product databases. After role mining, the system might identify that advisors primarily access information related to their specific department.

Optimized Role: A “Paint Department Sales Advisor” role with access to:

  • Paint and related products inventory
  • Paint mixing and tinting systems
  • General product information database (read-only)

This refinement reduces unnecessary access by 40%, enhancing security without impacting productivity.

2. Sector Chief (Chef de Secteur)

Role mining might reveal that Sector Chiefs require a broader set of access rights than initially allocated.

Optimized Role: A “Home Decor Sector Chief” role with access to:

  • Inventory management for multiple related departments (e.g., Paint, Wallpaper, Curtains)
  • Staff scheduling and performance management tools
  • Departmental budget and sales reporting systems

This optimization could improve efficiency by 30% by reducing the need for additional access requests.

3. Cashier (Hôtesse de Caisse)

Analysis might show that cashiers require more targeted access than a generic “Store Staff” role provides.

Optimized Role: A “Cashier” role with streamlined access to:

  • Point-of-sale systems
  • Basic customer loyalty program information
  • Limited product return and exchange systems

This refinement could reduce potential security risks by 50% by limiting access to only necessary systems.

4. Store Director (Directeur de Magasin)

Role mining might reveal that Store Directors need comprehensive access, but with some key restrictions.

Optimized Role: A “Store Director” role with:

  • Full access to store performance metrics and reporting
  • HR systems for store staff management
  • Inventory and supply chain management tools
  • Limited access to company-wide financial data

This optimization ensures Store Directors have the necessary tools while maintaining appropriate corporate-level data segregation.

Tangible Benefits for Adeo

Implementing role mining can offer Adeo several quantifiable advantages:

  1. Enhanced Security: By reducing over-privileged accounts, Adeo could see a 30–40% reduction in potential insider threat risks.
  2. Improved Compliance: More accurate role definitions can lead to a 25–35% improvement in audit outcomes and regulatory compliance.
  3. Operational Efficiency: Streamlined access management could result in a 20–30% reduction in IT support tickets related to access issues.
  4. Cost Optimization: By identifying redundant or unused access rights, Adeo might achieve a 10 % reduction in software licensing costs.
  5. Agility: Role mining enables quicker adaptation to organizational changes, potentially reducing the time for role adjustments by 40–50%.

Embracing Role Mining for Retail Excellence

For Adeo, role mining represents more than a security enhancement — it’s a strategic tool for operational excellence. By aligning access rights with actual job requirements, Adeo can create a more secure, efficient, and agile retail environment.

As the retail sector continues to evolve, embracing advanced techniques like role mining will be crucial for maintaining a competitive edge. For Adeo, it’s an opportunity to not only enhance security but to streamline operations, improve employee productivity, and ultimately deliver a better customer experience.

The question for forward-thinking retail enterprises is no longer whether to implement role mining, but how quickly they can leverage this powerful tool to transform their access management strategies.

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