Human Factor — More Important Than Skills and Expertise?

Hiring is an exceptionally complex and very stressful process, which can result in engaging the best people or end up in a disaster. Of course we take all the necessary steps every time, perform initial screenings, tests on all levels, hire psychologists and parapsychologists, check the background, consult our colleagues and talk to carefully selected candidates.

And yet, despite everything, sometimes we end the whole story successfully and sometimes in a way that makes us rack our brains months later and wonder what we missed and where we made a mistake.

The Beginning

Let’s start at the beginning. Common practise is hiring via job ad on some net portal or printed media. We expect a huge amount of applicants here. Quality candidates. My personal experience, next to other colleagues’ experiences, is not quite like that. Concerning quantity, there are usually no fails. The quality fails almost regularly.