Turning the cameras on crime

Video footage can be critical for police in solving crimes and improving public safety. And digital technology means that more video footage is captured in our communities than ever before — using security cameras, CCTV and even our smartphones.

For the police, the opportunity lies in efficiently bring all the available video evidence from crime scenes or incidents together in real time. One officer could achieve a consolidated view in minutes, rather than in hours or even days.

This was the challenge the Queensland Police Service (QPS) set for the latest round of the Advance Queensland Testing Within Government (TWiG) program.

The TWiG program provides medium enterprises (SMEs) with the opportunity to collaborate with Queensland Government and solve business problems using innovative solutions.

The challenge QPS presented to the marketplace via TWiG was to create a practical software solution improving their capability to harness registered CCTV and other vision sources to improve public safety. Vision sources include footage captured by the community, government agencies and the private sector, via fixed cameras and mobile devices.

The solution would assist QPS in managing major events such as the Commonwealth Games, as well as commanding and controlling critical incidents, coordinating emergency responses during natural disasters and solving crimes. All making our community safer.

Insightus, a leading local provider of telecoms productivity and cross-industry process automation solutions stepped up with an innovative solution to the challenge.

Insightus and Queensland Police service collaborated to find a solution that could harness registered CCTV vision

Insightus Project Manager Karina Mauer said: “When we saw what QPS were needing to resolve, we knew we had an application and the experience to develop an innovative a solution.”

With the $25K grant, Insightus collaborated with QPS in developing EyeView, a mobile solution designed to centrally manage access to CCTV and other video footage with permission from CCTV owners.

In only 12 weeks, Insightus was able to apply and enhance their software to find a solution for QPS. The result is an app featuring an interactive map of CCTV locations. Features include:

  • central management of all registered CCTV cameras
  • a simple interactive interface accessed via web and mobile
  • augmented reality technologies assisting staff to locate the nearest CCTV camera or other sources.
  • live streaming of any CCTV cameras in proximity, via either web or mobile
  • highly secure architecture
  • search capability for historical footage.

When asked about the experience, Karina is very positive.

“TWiG has allowed us to expand our product features and explore functionality we may not have otherwise considered. This application can help businesses map and monitor a wide range of information, it isn’t limited to CCTV cameras,” she said.

Insightus and 10 other SMEs presented their solutions to Queensland Government business challenges at a showcase event in September

Inspector Rebecca Martin, from QPS, agreed.

“We learned that by taking a collaborative, agile and flexible approach we could deliver a solution that may not have been achievable if working alone. By supporting each other and building trust, any obstacles along the way were easily overcome,” she said.

“We highly recommend the TWiG program for any department or organisation looking for an innovative solution to their business problems. This experience has given us a better understanding of the opportunities and the barriers in developing and implementing a business solution in government.”

The Testing Within Government program provides small and medium enterprises with funding of up to $25,000 and the opportunity to collaborate with Queensland Government to solve business problems by using innovative solutions.

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