Polluted Products 🕸️

João Araújo
adventures of a product team
2 min readMar 11, 2018

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Around 4 months ago I started what you can call my first job experience. Noooot really, because I had freelanced before, but it was definitely my first time as Product Designer in a team. It was an interesting ride, with pumps and dumps along the way.

I joined this startup on August 2017 as the only designer, working with other five people.

How come we never thought of that before?

I set expectations for myself concerning what I was looking for in this experience. Because there would not be a more expertised designer working with me, I was not expecting to learn much about technical skills, design processes and such. On the other hand, I was expecting to learn more about the startup environment, how to communicate with other people and how to properly discuss design, as well as gather some bucks.

Wait a second…

But if I had to take one major learning from the last four months, it would be in a form of a soft voice, whispering: do not polute your product.

Time and time again I found myself in a position where assumptions, stereotypes and preconceptions could battle their way through into our work — and, in some, they did in fact.

Shit.

It requires a constant exercise of questioning what you and your team know and how you can back that up with arguments and validated data.

😎

Consequently, only a solid process of understanding the users of the product will provide the necessary information you need to coordinate both user and business needs in a balanced way.

Considering a range that goes from “I should’ve closed this tab 5 minutes ago” to “Where can I hire this guy?”, I hope this helped you in some way. By the way, the hiring thing would be on juauz.com — thank you! 👊

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