there are many places where things can go wrong with pencils

The UX of Teaching

The broken pencil problem

Phil Mendez
Sep 23, 2020 · 3 min read

I’m reading The Design of Everyday Things by Don Norman. My friend, a postgraduate student at Carnegie Melon, recommended it to me. “Just buy the book,” she said.

So, I read the book. And while it’s not a master’s degree, it’s transformed the way I experience my work as a classroom teacher.

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