Culture in Marketing: Crafting Authentic Connections

Kira Collins
Agency / Life
Published in
4 min readJun 15, 2023

In the realm of marketing, the art of engaging with audiences and meeting their needs means diving into the cultures they embrace. Far from being a backdrop, culture is the pulse that subtly molds our preferences, guides our choices, and directs our actions. Embracing culture in marketing isn’t just about ticking a box; it’s the art of crafting authentic connections with our audiences.

Peeling Back the Layers of Culture

Culture is a living tapestry of shared beliefs, traditions, practices, and behaviors within distinct groups. Its threads are woven intricately by historical processes, social dynamics, economic currents, and environmental contexts. It’s messy, it’s in flux, and it’s beautiful. At Experiences For Mankind, we see culture as the complex, ever-evolving journey of human experience.

How Different Cultures Influence Marketing Efforts

Different cultures exert a profound sway over marketing endeavors, both internal and external. They shape the very essence of audience preferences, behaviors, and expectations. This requires marketers to consider various cultural landscapes and craft their strategies to resonate authentically with diverse contexts. Consider these instances:

Industry and Business Cultures

Each industry and business have their own distinct norms and practices. For instance, the culture of the tech industry emphasizes a spirit of innovation, disruption, and relentless pursuit of technological advancement. This cultural landscape has immense influence over how companies position themselves to their consumers — much like Tesla has done with its innovation and willingness to challenge traditional automotive industry norms. Similarly, the culture of the sports industry thrives on competition, collaboration, and athletic greatness, with the New England Patriots serving as a prime example through their unwavering commitment to winning championships.

Audience and Consumer Cultures

Audience and consumer culture encompass the shared beliefs and preferences of specific target groups, such as generations. Gen Z culture prioritizes authenticity, inclusivity, and social responsibility. By understanding this culture, marketers can customize their messages, visuals, and product offerings to resonate with Gen Z’s values. Glossier, a beauty brand, exemplifies effective marketing to Gen Z by utilizing social media platforms, fostering a community-centric approach, and emphasizing inclusivity and natural beauty. Their strategy aligns with Gen Z’s longing for genuine connections and representation in the beauty industry.

Regional and Demographic Cultures

Culture also varies significantly across regions in the U.S., allowing marketers to create highly targeted campaigns that deeply resonate with their specific markets. Whether capturing the relaxed atmosphere of Southern California or the vibrant energy of Miami, these cultural nuances influence consumer behaviors and expectations. Vans, for instance, skillfully taps into SoCal culture by embracing the region’s laid-back, sun-soaked lifestyle. In doing so, Vans creates a strong emotional bond, cultivating a loyal following that has elevated the brand as a symbol of SoCal lifestyle. Alternatively, Bacardi exemplifies the cultural fusion of Miami as it brings its Cuban origins to its Floridian headquarters, where it embraces and promotes the city’s thriving nightlife and rich cultural heritage.

Fashion and Style Cultures

Fashion and style cultures are constantly evolving, reflecting society’s tastes and trends. Savvy fashion marketers stay attuned to these cultural shifts, aligning their campaigns with emerging styles, influencers, and societal values. A prime example is Supreme, a fashion company that has become a cultural force by collaborating with influential artists, designers, and brands, offering limited-edition collections, and creating an aura of exclusivity and anticipation. Supreme’s marketing prowess taps into the human desire for individuality and scarcity, crafting a narrative that deeply resonates with their audience and cultivates enduring success and passionate customer loyalty.

Though these examples are just a glimpse of the many cultures that exist, they illustrate the importance of understanding and leveraging cultures in marketing and advertising.

Marketing with a Cultural Anthropology Perspective

To enhance marketing initiatives like those mentioned above, marketers should strive to develop a deep understanding of diverse cultures. This can be done using cultural anthropology, which studies how culture shapes society and behavior. Cultural understanding allows marketers to craft strategies that align with the expectations of audiences and develop more intentional products, services, and messaging. It also helps marketers adopt a culturally sensitive approach that avoids misrepresentation and instead builds trust and inclusivity.

Culture’s Impact on Marketing Decisions

In the dynamic marketing landscape, culture plays a central role in shaping consumer preferences and behaviors. Employing cultural anthropology gives marketers a powerful lens to decode and leverage cultural insights. By understanding the intricacies of culture and its influence on society, marketers can make informed decisions, create authentic connections, and build brands that deeply resonate with their target audience.

At Experiences For Mankind, we’re using Brand Anthropology to gain cultural understanding and improve the way we engage and connect consumers with our clients’ brands.

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