How to Deal with People Who Don’t Keep Their Word

A project manager’s guide on how to hold people to account.

Luke Pivac
Agile | Adapt
Published in
5 min readFeb 2, 2024

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We all have experienced the frustration of dealing with people who don’t keep their word. They promise to do something, but they don’t follow through. They make commitments, but they break them. They say one thing, but they do another.

Image by Luke Pivac, created on Image Creator from Design, 2024

When your team…

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Luke Pivac
Agile | Adapt

An experienced delivery leader - helping teams succeed by using an adaptive-mindset. Thought-leader and published author. PSM-1, MSP5, ICP-ATF, ICP-APM, ICP-DAS