What is User Story Mapping?

by Chris Daily

User story mapping is a technique often used by a product owner that helps to organize and plan complex software projects by breaking them down into smaller, more manageable pieces.

This involves creating a user story map or graphic representation of the user stories that outlines the key actors, scenes, actions, and user stories involved.

Creating a user story map considers the customer journey and creates a shared understanding of what is desired from the user’s perspective.

This stems from the Agile development methodology, which places a strong emphasis on collaboration between developers, designers, and end users. As part of the user story mapping process, teams will typically gather in a room together and brainstorm different ideas about what a product should be able to do. Story mapping helps development teams come to a common understanding of the goals of the product.

They then explore these ideas in greater detail by breaking them down into smaller pieces, with each piece being represented as a “user story.” Through this iterative process, teams can get a more detailed understanding of their users’ needs and develop solutions that address those needs effectively.

By visualizing all the different elements involved in a project, user story mapping…