Monday.com Reviews: Powerful and Flexible Project Management Software

Kylee Kaleigh
Agile Insider
Published in
5 min readJul 5, 2022

To know if Monday.com is what you need, what you should do is understand it from different aspects. In today’s post, we will check monday.com’s features, customers’ reviews, pricing, customer support, and FAQs. You can have complete knowledge about Monday.com after you read it.

What is Monday.com

Monday.com is a powerful and flexible project management software. It is divided into different products with different features based on your business. Monday Sales CRM for customer management, Monday Marketer for marketing team members, Monday projects for project management, and Monday Dev for product and developers.

Monday.com Features

Monday.com has a lot of features that can make your work easier.

Project and Task management features

  • Pre-made templates. There are many project and task templates that help you can create the project or task with one click.
  • Assign Task. You can assign your tasks or projects to the members by only adding the person column types. And one task can be assigned to one or more persons.
  • Track tasks. You can add the timeline or due date to the tasks. You can change the table view to a timeline view, Calendar view, Gantt view, etc which can help you track the tasks with no effort.
  • Automation. The feature is the most powerful feature in project and task management. It can help you automate updates and notifications and reduce repetitive work. More importantly, everyone can set it up as it has many templates for you to use. What you need to do is only click.
  • Integrations. Integrated with other third-party tools such as Slack. It can help you work without switching from one place to another. For example, when you connect with Slack and add automation to it, the Monday.com task will be updated if there is any update on Slack based on how you set it.

Team Collaboration

  • Whiteboard. The whiteboard template allows you to have a meeting with your team members online. You and your team members can draw and add ideas and images to it during the meeting.
  • Video Conference Integration. When you have to have one video meeting with your team members, you can also do it with Monday.com and the video conference integration like Zoom.
  • Comment. If you only need to communicate with your members for a specific task, you can use the comment features. You can add files, interesting gifs, and emojis to the comment. The mentioned feature can work if you want to chat with a specific person.
  • Document Co-editing and Sharing. Co-work on the same document can help you complete the file quickly. You can also connect your files with tasks and share them with your team members.

Reading: Remote Collaboration Guideline: How to Improve Remote Collaboration Efficiency?

Document Creating

  • Document creating. You can create the document you need on Monday.com directly. It works like Google Docs and is much more useful to you as you can insert the task into the document directly.

Reading: Top 10 Document Collaboration Software You Should Try

Compatibility

  • High compatibility. You can import data from Excel, Google Sheets, Trello, Asana, Basecamp, Jira, etc. So even if you ever used other project management tools, you can switch to Monday.com without losing your projects.

Security Management

  • Project assessment control. Take control of the project permissions and only allow those who are responsible for the work to access it. And you also can add different editing permissions to avoid someone deleting or updating the tasks that belong to others.

Customers’ Reviews

What Customers Like Most?

  1. A great tool to track and make sure the tasks can be done on time.
  2. User-friendly and convenient. You can use it on the web, mobile, and desktop. The interface is intuitive. You do not need to take time to learn how to use it.
  3. Highly customize the dashboard and views according to your requirements.
  4. Project templates and automation templates make a project and task tracking much easier to work with.

What Customers Do Not Like?

  1. The price is very expensive when you have many members on your team.
  2. You will be flooded with notifications if you integrate with other tools and have many projects.

Monday.com Pricing

Monday.com has a free version for limited features. If you need to pay for the license, you will be charged USD8 per seat/per month. Before you buy the plan, we recommend you use its 14-day free trial to try all its features. If it is what you need, you can buy it.

Monday.com pricing

Monday.com Customer Support

Customer support service is very important to consider if you need to choose one project management software. If there is any problem with the tool, it will affect the whole team. So if the company can provide a quick response, it will be a life saver.

There are many articles, guides, and videos about how to use Monday.com. And when you need to contact the support team, you can also contact them via online form, email: support@monday.com, or via social media. What is not good is that you cannot get quick support via phone number.

FAQS on Project Management Software Monday.com

  1. Is Monday.com Totally Free?

No. Monday.com is not totally free. It has one free version but has some limitations.

2. Is Monday com an Israeli company?

Yes. It is an Israeli company and its headquarter is in Israel.

3. Can You use Monday As A CRM?

Yes. Monday can work as a CRM to manage your customers.

Final Words

Is the Project Management Software Monday.com your option? You may have your own answer now. And we have to say Monday.com is very powerful in features and user-friendly in the interface. But the price and customer support are what you need to consider before you purchase them. If you do not prefer checking Monday.com alternatives, you can give the below articles a look.

Asana vs Monday: What is My Thought After Using Them?

ClickUp VS Monday: A Complete Comparison

10 Best Project Management Software Worth Your Try

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