Agile Insider
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Agile Insider

Why are the problems customers bring us not the ones we should solve?

Recently someone asked me about a time tracking tool. He argued that his employees were working too slowly and wanted to better control what they spend their time on.

After a few questions, it turned out that people in this company were working on several initiatives simultaneously, switching contexts many times a day.

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Paweł Huryn

Paweł Huryn

huryn.substack.com Follow me to learn how to build great products and extraordinary teams. Product Leader, Author. Free knowledge: phuryn.com