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Scrum Master or The Scrum Master

If you are new to Scrum Framework or would like to visit Scrum quickly, here is 3 minutes watch for you to get an idea about the essential elements of Scrum.

Scrum Master’s role is unique, and comparing with any traditional roles will limit our thinking and exploring a beautiful journey of servant leadership. I wrote about why not to compare previously. You may like to scan it here.

What do we want to see our Scrum Masters doing most of the time?

How do we say what they do? When I ask people casually, what scrum masters are doing, these are the work that gets highlighted.

Then I observe, interact, brainstorm with scrum masters, agile coaches, and senior management, I hear they are doing below.

Have you ever try to get deeper into why they are doing what they are doing? These are the four most common reasons that I have seen, observed, and heard.

So what can be done to improve it? There is a lot to do in this field, but nothing substitutes learning new skills and gaining knowledge. Either formal or informal. I run an online meetup & webinar on this topic and always welcome you to join me here.

People do ask where someone can formally learn all these. I facilitate Scrum training and in case you are looking for certification, then join PSM II training. I recommended the same below but doesn’t mean by attending all these will suddenly improve the definition of Scrum Master in an organization. It helps in making an informed decision by knowing the consequences of every action.

Lastly, who I am and what I do? I am a servant leader for one of the popular agile communities called Agile 30, and we facilitate meetup, webinar, and mentoring in four countries (Malaysia, Thailand, Singapore, and India). You can learn more about us here.

Thank you for reading and recommending my work. Feel free to reach out to me on



We are a group of agile coaches and software developers focus on developing customer-centric products using the Scrum framework.

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Naveen Kumar Singh

Agile Coach and Professional Scrum Trainer (PST) @Agilemania, Servant leader @Agile 30 and Developer @GitHub, Ranting @LinkedIn & an Artist @YouTube