Can AI Make Workers Happier?
This week we’re looking at:
- How the HR tech market is exploding and this is adding increasing complexity for buyers
- Some great tips on how to manage and mitigate bias when using AI for recruitment
- New research that shows one of the main drivers of engagement is actually personality
Navigating and understanding the complex and expanding HR AI technology market is harder than ever. Download our research primer on the Impact of AI on HR to understand how to evaluate and implement AI solutions for your business.
Mitigating Bias
Overcoming AI’s Challenge In Hiring: Avoid Human Bias
Forbes has released several articles this last week (in partnership with Intel) on the topic of Artificial Intelligence and HR. This article provides some helpful tips on how to manage the impact of bias when implementing AI for hiring. In particular, as we’ve shared frequently in this newsletter, when it comes to something like hiring, it is important that companies use AI to complement the human aspects of the process rather than replace them entirely.
Employee Experience
How AI Can Help Redesign The Employee Experience
Another article from Forbes, but this time on the various new AI tools that are being used for employee engagement and employee experience. We’re seeing a huge spike in the number of vendors that are now turning their attentions to this area (and this article mentions several of them). In particular the area of career path mapping and skill gap analysis is an interesting one to keep an eye on as it is still really early days and there’s great potential for this both inside and outside companies.
HRTech Market
A Typhoon Is About to Hit the HR Tech Market
Josh Bersin gives his view of the HR tech market, highlighting how it is harder than ever for HR professionals to figure out what to buy and suggesting there is probably a market consolidation coming. He also highlights that some technology purchases might only be valid for a few years or could become outdated due to the pace of innovation. This is going to be problematic for HR executives when it comes to the current timelines needed to select and implement these types of technology.
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Drivers of Engagement
Is Employee Engagement Just a Reflection of Personality?
In a fascinating HBR article that discusses the many attempts made in the past to decipher the drivers of engagement, the authors cite a recent wide-ranging study that found that personality or people’s own character traits are actually a key determinant of employee engagement. The staggering results from the research found that almost 50% of the variability in engagement could be predicted by people’s personality.
AI in Recruitment
The Rise Of AI In HR: Nine Notable Developments That Will Impact Recruiting And Hiring
Thoughts from nine members of the Forbes Human Resources Council on the different ways they think AI is likely to impact HR in the future, particularly around areas of recruitment such as reducing unconscious bias, assisting with candidate selection and in the automation of basic administrative tasks.
Case Study: IBM
IBM Talent Business Uses AI To Rethink The Modern Workforce
In this excellent report from IBM, Nigel Guenole, PhD and Sheri Feinzig, PhD share how IBM is using AI extensively for its own HR strategy across every step of the employee lifecycle and the outcomes of these projects. An interesting aspect of the report is how AI has changed traditional HR process, including some unintended benefits.
How are Chatbots Impacting HR?
One area we are very excited about at CognitionX is the potential for chatbots to help HR with candidate management and employee queries. Click here to buy our latest research on the key chatbot vendors in the market and read real case studies on how companies are using chatbots in their organisations to support HR and recruitment processes.
£195+VAT for one download, £995+VAT for 10
