References

Josephine Swanson
AI Chatbot
Published in
1 min readMar 6, 2021

Blackburn, Steven. (2020). How higher ed is benefiting from chatbots during COVID- 19. https://universitybusiness.com/chatbots-in-higher-education-benefiting- coronavirus-covid-19/

Davenport, T. H., Ronaki, R. (2018). Artificial Intelligence for the Real World. Harvard Business Review, January — February 2018. https://www.kungfu.ai/wp- content/uploads/2019/01/R1801H-PDF-ENG.pdf.

Lowendahl, Jan-Martin, and Kelly Calhoun Williams. (2020) “5 Best Practices for Artificial Intelligence in Higher Education.” Education Digital Transformation and Innovation, Gartner.com. www.gartner.com/document/3895923?ref=solrAll&refval=279287608.

Mehta, Dev, Senn-Kalb, Leonie. (2020). In-depth: Artificial Intelligence 2020. Statista Digital Market Outlook.

Schwartz, Jeff, Hatfield, Steve, an dAmmanath, Beena. (2019). Unleashing talent in the Age of With. Deloitte.

Zawacki-Richter, O., Marín, V.I., Bond, M. et al. Systematic review of research on artificial intelligence applications in higher education — where are the educators?. Int J Educ Technol High Educ 16, 39 (2019). https://doi.org/10.1186/s41239-019-0171-0

Zeid, E. (2019). Artificial Intelligence in Higher Education: Applications,

Promise and Perils, and Ethical Questions. Educause Review.https://er.educause.edu/arti cles/2019/8/artificial-intelligence-in-higher-education-applications-promise-and-perils- and-ethical-questions

(2019). AI Governance: A Holistic Approach to Implement Ethics into AI. World Economic Forum (2019).

--

--