The Inbound Marketing Series [Part 1]

Glenn Miller
AIMA: AI Marketing Magazine
4 min readMar 13, 2019

‘Inbound’ Marketing — A Methodology

Inbound is a methodology connecting ALL of your digital sales, marketing and customer service activities and tactics to grow your business with more of the right traffic and leads, produce and retain more customers and increase ROI.

The inbound methodology is composed of three stages (that also happen to represent a customer’s journey) namely: attract, engage (convert and close) and delight.

Inbound is about adding value at every stage of the customers journey.

Images courtesy Hubspot Inc. Animation by Lupo Digital

From a business perspective, the methodology represents the growth of a business — inbound businesses use the methodology to build trust, credibility, and momentum.

Inbound can shape your creative focus to ensure you produce quality content and exceptional customer experiences that pull customers towards your organisation and marketing channels by aligning their interests.

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What is ‘Inbound’ Marketing?

Using the above mentioned Methodology in Marketing is known as Inbound Marketing. It is important to understand that Inbound applies in a digital sense.

In a digital world, traditional or ‘old-school’ marketing (4 P’s, PR, letter-box, print, phone) has become in many instances ineffective, expensive and a thing of the past and often obsolete.

For modern marketers (and modern salesman), control has shifted from the business or brand directly to the customer. Outbound marketing no longer fits into a data-guided world.

For over a decade, Inbound methodology has been combined with emerging modern Marketing techniques, tools and tactics to become a proven and scientific technique regaining control for marketers and nurturing customers for sales.

Modern marketing techniques, tools and tactics include websites, social media, email marketing, content strategy, PPC, SEO, video, blogging, CRM, lead flows, conversational bots, marketing automation, smart and dynamic content, attribution reporting…the list goes on.

Modern marketing and inbound (Inbound Marketing) leverage strategic and fundamental elements — a deep understand of the ideal target customer or buyer persona, their customer buyer journey and a precise content strategy to present the business solution in the moment customers need it most.

Image reference: HubSpot Inc.

Understanding Inbound Marketing

For inbound marketers, the goal is to attract new prospects to your company, engage with them at scale, and delight them individually, to effectively help the business grow. It’s a big job, but the inbound methodology has you covered — conceptually, it looks like this:

Image created by Glenn Miller -Lupo Digital

A diagrammatic and easy-to-grasp business use-case for inbound marketing:

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Like this diagram? There’s more to the picture, get the rest here >

Now that this blog has introduced you to the Inbound methodology, we know you will enjoy the rest of the blogs in the series.

Click to view The Ultimate complete guide to Inbound Marketing

Originally published at www.lupodigital.com.

Inbound Marketing is only a part of a much bigger Strategic Growth picture. Learn more about that picture and each component on our website: Digital Growth Strategy, Lead Management, Marketing Automation, Content Marketing, Goal Setting, Business Growth, Buyer Personas.

You can Stay tuned to this Inbound Marketing series by following us on our linkedin page. We have an awesome Growth Blog covering everything business growth, including the latest Sales, Marketing and Customer Service related growth tools, tips and tricks across Strategy, Technology and Executing.

Finally subscribing to the Lupo Digital Blog to be empowered by our broad range of growth material that truly empowers business to achieve world-class growth.

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Glenn Miller
AIMA: AI Marketing Magazine

Inbound Digital Strategy & Marketing Specialist | Growth Hacker | AI, Bots, Chatbots Pioneer | Speaker | Hubspot Gold Partner | visit:glenn.miller.net.au