Designing for vulnerable communities in Jordan

Learning to build trust, listen to, and document the stories of Syrian refugees in Jordan

Working with community designers to conduct research to understand context

Understanding our beneficiaries’ context before we start research

Co-creating as a team

Building trust

Quietly observing, actively listening

A conversation that helped us understand how this interviewee views the spread of rumors on WhatsApp.

Seizing candid opportunities

Document, analyze, iterate, repeat

The team during synthesis

When analyzing, two heads (or four!) are better than one

How humanitarians can use design findings to change their approaches

The last ideation workshop with the Durable Solution Working Group

Designer and problem solver moved by positive impact.