How to Choose the Right Chatbot Developer For Your Project

Jennietch
All About AI
Published in
3 min readJan 19, 2021

Using chatbots will help you to streamline your processes and save money. Chatbots are becoming more popular within a variety of industries. In fact, the global chatbot market size will be $1.25 billion by 2025.

3 Different Levels of Chatbots for Every Need and Budget

There are many different types of chatbots, from simple to complex. Simple chatbots are DIY and involve using pre-canned Q&As. Complex chatbots use conversational AI that learns human intent and gets better at communicating as it continues to be used.

  1. Simple Chatbots

It is possible to build a simple chatbot for little cost. Low cost isn’t always the best choice for every business though. With minimal programming, they are only trained to respond to very few commands or questions. Some example developers of simple chatbots include:

2. Moderately Complex Chatbots

The middle-of-the-road chatbot will meet the needs of many companies. These chatbots are often described as rule-based chatbots, which are programmed with a predetermined set of questions and answers. Some developers are as follows:

3. Highly Complex Chatbots

For the companies requiring the highest levels of complexity and customization, there are a few options. Conversational AI chatbots are programmed to answer questions and understand intent, but the difference between these and rule-based chatbots is that they continue to learn. Here are some companies that can help when you have a larger innovation budget:

The Best Way to Develop Your Chatbot at Any Price Point

Regardless of your needs, budget, and business, the best way to build a chatbot is with expert support. A Chatbot Consultant can help you with any of the following:

  • Facilitate seamless live communication
  • Make customer service available 24/7
  • Save time and money
  • Reduce in-person interactions
  • Eliminate tedious time-consuming tasks
  • Offer a smoother customer journey
  • Reduce stress for consumers
  • Humanize your brand
  • Deliver more targeted marketing
  • Provide stellar business insights

If you want to know what type of chatbot would be best for your business, visit our new website to book a call with one of our consultants.

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