Making Medicine More Personal

Photo by Matheus Ferrero on Unsplash

A scene from the movie You’ve Got Mail finds Tom Hanks’ character, Joe Fox, trying to reconcile with Meg Ryan’s character, Kathleen Kelly, after putting her out of business, saying his decision wasn’t personal. Kelly conveys frustration at this sentiment, replying,

“What is so wrong with being personal anyway? Whatever else anything is, it ought to begin by…