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Why Customer Service Sucks Pretty Much Everywhere

Greedy and shortsighted companies are going to make you pay for customer service

I first heard the term skimpflation on a podcast. Skimpflation refers to how businesses that can’t easily pass their increased costs to customers via higher prices do so instead using crappier customer service (or with stealth reductions in…

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Tony Yiu

Tony Yiu

94K Followers

Data scientist. Founder Alpha Beta Blog. Doing my best to explain the complex in plain English. Support my writing: https://tonester524.medium.com/membership