The Phoenix Project
A Novel about IT, DevOps, and Digital Transformation
When we think of a typical IT guy, we see the guy maintains your laptop, installs Windows, and setups mailbox. People who interact with IT more know there are many businesses highly related to IT. The impact of IT can be tremendous. When do it right, the IT department can turn the company around.
I want to share my thoughts after reading The Phoenix Project. As an IT professional, the problems and suggested solutions in the book powerfully resonate with me.
The narrator is Bill, an IT manager in a component company. One morning, he got promoted and soon realized he has to handle a doomed project in 90 days. If he fails, the whole department will be outsourced. Bill worked with stakeholders across the organization with the clock ticking, including finance, sales, marketing, and product team, to streamline the objectives and processes. Finally, he transformed the company and also himself.
Financial metrics should align with business objectives, so do IT
Instead of focusing on financial metrics, the CFO focused more on business objectives, such as exceeding customer expectations, forecast sales, and choose the right market. The company could have the best account receivable but fall…
