A Guide to Change Flight Date For some Popular Airlines in Vietnam
It is such a regret if you booked for a ticket but you can’t go on that date due to some private businesses. You might be worried that you will be lost that ticket but there is a solution for you to follow on. Some airline brands provide ticket exchange service which allows their customers to change their flight date, reversely pay some fee and fulfill price differences. You can also transfer your ticket to another. It is not a problem you booked ticket online or offline, Vietnamese airlines always are ready to support and facilitate you best to keep your plan on track. However, most people are not familiar with that service and they have a bunch of wonders related to the topic. Are you one of them? Understand that problem, our team AMC has summarized a guide for anyone who is having trouble with their own booked ticket. We collected directions from the most three popular airlines in Vietnam: Vietjet Air, Bamboo Airway and Vietnam Airlines.
Please take your time and check what they offer for you.
Vietjet Air
- Flight Date Changing Fee
Fee depends on each type of changing: Ticket transfer, Flight date change or both. With Vietjet Air, you are obliged to make a change on your ticket before your departure time 3 hours. In the following, we give you details about the fee for each ticket class: SkyBoss, Eco, and Promo
- Ticket changing fee for SkyBoss:
Changing the passenger name for the whole journey: 352.000 dong
Flight change: Free of charge + fare difference (if any)
Change of flight date: Free of charge + fare difference (if any)
Change of flight: Free of charge + fare difference (if any)
Upgrade: Free
Besides, the airline does not allow the reservation of tickets, cancellation of tickets; 10kg of hand luggage and 30kg of checked baggage are allowed free of charge.
- Ticket changing fee for Eco
Changing the passenger name for the whole journey: 352.000 dong
Flight change: Fee: 352.000 dongs + fare difference (if any)
Change of flight date: Fee: 352.000 dong + fare difference (if any)
Change of Itinerary: Fee: 352.000 dong + fare difference (if any)
Upgrade: Fee: 352.000 dongs + fare difference (if any)
Besides, the airline does not allow the reservation of tickets, cancellation of tickets; 7 kg of hand luggage allowed and checked luggage is charged due to weight.
- Ticket changing fee for Promo:
Changing passenger’s name: Not available
Flight Change: Fee: 352.000 dongs + fare difference (if any)
Change of flight date: Fee: 352.000 dong + fare difference (if any)
Change of itinerary: Fee: 352.000 dong + fare difference (if any)
Upgrade: Fee: 352.000 dongs + fare difference (if any)
Besides, the airline does not allow the reservation of tickets, cancellation of tickets; 7 kg of hand luggage allowed and checked luggage is charged due to weight.
- Three ways to change Vietjet Air Ticket
- Via Vietjet Air Operator
This is considered to be the simplest way to change the ticket you purchase online at Vietjet Air’s website. You just need to use the phone number you registered to buy tickets and dial Vietjet Air 1900 1886 for online support.
The staff will ask you to read the reservation code (code) consisting of 8-character alphanumeric sequence. This is the code provided after you purchased the ticket successfully, so prepare before calling. Then the staff will assist you and guide you through several detail steps.
- Via Vietjet Air website
This case only applies to customers who booked Vietjet online tickets online. First of all, you need to access Vietjet Air website: https://www.vietjetair.com/Sites/Web/vi-VN/Home
Change website language to English. Click Booking Management at Box Booking information then enter your booking code, customer name, flight,…After confirming information, you can change your ticket as your option then click confirm and choose a payment method.
- Via agents
This way applies to customers who buy paper tickets through ticket agents. You should contact the agent directly and explain the reason as well as the information you need to change. The staff will quickly contact the airline after asking you to provide a booking code with a detailed customer name on its paper ticket. If you do not have a phone number, there is no other way to go directly to the agent for support.
Bamboo Airways
- Flight date Changing Fee
- Bamboo Business Class:
Changing the passenger name for the whole journey: Fee per each passenger: 450.000 dongs (not including VAT)
Flight date, time and itinerary changing fee:
- Free of changing charge and ticket fare difference (if any) for any change on departure time at less than 3 hours
- Changing fee is 250000 dong (not including VAT) and ticket fare difference for any change on departure time at 3 or more than 3 hours
- Bamboo Plus Class:
Changing the passenger name for the whole journey: Fee per each passenger: 450.000 dongs (not including VAT)
Change flight date, time and itinerary: Changing Fee is 340000 dong and ticket fare difference (if any)
- Bamboo Economy Class:
Changing the passenger name for the whole journey: Not available
Change flight date, time and itinerary: Changing Fee is 340000 dong and ticket fare difference (if any)
- How to change Bamboo Airway Ticket
You can directly contact the office from which you booked your ticket: Bamboo Airway representative office, agents, Bamboo authorize the office to change your ticket as you wish.
Vietnam Airlines
- Flight date Changing Fee
Depends on each class, Vietnam Airlines will apply different regulations and types of fee
- Flexible business class (J,C)
Change flight date, flight time and flight itinerary: Free of changing charge
- Saving business ticket (D,I)
Change flight date, flight time and flight itinerary: Changing fee 300000 dongs per each ticket
- Flexible economy class (Y, B, M, S)
Change flight date, flight time: Free of changing charge and fare difference (if any)
Change flight itinerary: Changing fee 300000 dongs and fare difference (if any) (at Tet holiday, the changing fee is 600000 dong)
- Standard economy class (K, L, Q, N, R, T)
Change flight date, flight time and flight itinerary:
Before departure day: Changing fee is 300000 dong and ticket fare difference (if any)
After departure day: Changing fee is 600000 dong and ticket fare difference (if any)
- Saving economy class (G, A, E, P)
Before departure day: Changing fee is 600000 dong and ticket fare difference (if any)
After departure day you are not allowed to change your ticket information.
Vietnam Airlines does not support its customers to change passenger’s name but you can contact 1900636167 to have the ticket returned and book a new one.
- How to change Vietnam Airlines Ticket
You can directly contact the office from which you booked your ticket: Vietnam Airlines representative office, agents, Vietnam Airlines authorize the office to change your ticket as you wish. Additionally, you can contact Vietnam Airlines customer service via 1900 636 167 to receive support.
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