Why Use American Restaurant Supply?

Jeremy Klein
American Restaurant Supply
3 min readAug 18, 2017

Unmatched customer service, excellent shipping and return policies, and much more makes American Restaurant Supply the best and most reliable destination for your restaurant equipment needs.

Experts Who Care

Here at American Restaurant Supply there are two things we care about most: quality restaurant equipment and the needs of our customers. We are a family of dedicated employees from food-service backgrounds. From our offices to our warehouses, our employees have worked all around the food service industry and understand it well. Where our competitors’ employees are reading from guides or lack the necessary means to help, we have the expertise, knowledge and experience to help you find the perfect equipment for your needs.

We are committed to helping you find the most economical and sensible solutions for your establishment. Our experts will dedicate themselves not only to helping you find the quality equipment you’re looking for, but will work within your budget and help you make the perfect choices. That means recommending equipment that will save you labor, sharing profit making strategies, or even making special deals on certain products. We know how to increase profits and we know the right brands that will help you do it. We’ve been serving the food service industry since 1951, and we’re a partner that you can trust and rely on.

Unmatched Customer Service

The biggest problem in the online restaurant supply industry is an absence of quality customer service, and we’re out here changing that one day at a time. It only takes a quick web search of our competitors to find a large quantity of frustrated and unhappy customers, usually centered around unhelpful or rude representatives, damaged products and unfair return policies.

Simply put, our customers don’t need to worry about these issues. We pride ourselves on fostering and maintaining the best and most productive partnerships with our customers. If there is ever an issue with our service, we encourage you to give us a call and we will find a way to sort things out. Our customers can call us and speak to an actual person more frequently than any strictly web-based company. We have a return policy that is vastly superior to many of our main competitors, and due to the relationships we have with our manufacturing partners and our absolute dedication to being your restaurant equipment source, we’re often flexible beyond our written policies. Further, since we repackage all of our glassware, the likelihood of us shipping broken products is significantly less. At American Restaurant Supply, maintaining strong partnerships with our customers is our top priority.

Great Relationships with Brands We Trust

American Restaurant Supply doesn’t just sell any restaurant equipment, but only the best of the best from the brands we trust. We have developed relationships with manufacturers who are time-tested and distinguished, and we don’t waste our time with low-quality products. We do business with name brands that use quality materials, engineer to the best specifications, and care about their customers. Unlike some vendors, we will never try to push cheap items on you for our own benefit. Even if it means making less money, we stand by the brands we trust. This is because we measure our success based on the success of our customers.

Our great relationships with our manufacturing partners allow us to have great relationships with our customers. The reason our return policy and deals are so great is because we have the type of relationship with manufacturers that allow us to negotiate the best outcomes for you. We believe good business is built on good relationships, and we will always prioritize our manufactures and customers over a quick buck.

Visit americanrestaurantsupply.com to start shopping for quality food service equipment now!

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