Case Study: Defining and evolving a North Star vision to unify productsCreating organizational alignment through vision concept definition and strategies to execute on that vision.Angélica Rosenzweig·Added Mar 24, 2021·8 min readAngélica Rosenzweig·Added Mar 24, 2021·8 min read
Case Study: Simplifying Data Configuration at ScaleMulti-faceted redesign of a data configuration experience to reduce time to value and improve scalability.Angélica Rosenzweig·Added Mar 22, 2021·7 min readAngélica Rosenzweig·Added Mar 22, 2021·7 min read
Case Study: Alerts & Cases Management RedesignRedesign of an Alerts & Cases Management interface to reduce time on task and optimize repetitive user tasks.Angélica Rosenzweig·Added Mar 19, 2021·5 min readAngélica Rosenzweig·Added Mar 19, 2021·5 min read
Case Study: Understanding the end-to-end Customer Experience to find focusHow journey mapping the end-to-end customer experience helped our organization focus on key customer challenges & reduce overlaps.Angélica Rosenzweig·Added Mar 18, 2021·7 min readAngélica Rosenzweig·Added Mar 18, 2021·7 min read