The Tenth Circle of Hell is Account Recovery

A brief discussion about Google

Rebel Angel
Another Fucking Publication

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Photo by Christian Wiediger on Unsplash

Google is considered the world’s best search engine. Its search index is over one million gigabytes, containing hundreds of billions of web pages. Its market share is approximately 92%

For all intents and purposes, Google’s web search engines are efficient, fast, and consistently remain more relevant by crawling more pages than competitors.

Except account recovery is a fucking nightmare.

While they actually do have a customer service phone number and a phone number to their headquarters, don’t bother calling them if you’re experiencing account recovery issues.

From the Google Account Help page: “For your security, you can’t call Google for help to sign into your account.”

The recovery process is a hellish gauntlet, capable of testing even the surest mettle. At least, that’s been my experience.

According to search results for the question “Does anyone else have trouble with Google’s account recovery process”, I am not the only one.

If you exhaust their Simple Simon merry-go-round of options, you will be locked out of your account. You will not have access to Gmail, docs, spread sheets, or the Google play store.

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Rebel Angel
Another Fucking Publication

I work 7 days a week at 2 jobs. In between, I write fiction, poetry, a weekly column, essays, mental health articles, and all the weird in my head.