Alexa is not a monolithic app delivered by Amazon, but rather an ecosystem of highly specialized voice apps (or Skills) that are all available on the Alexa platform. There are clear roles for software providers, hardware providers and Amazon as the platform provider.
If a voice platform shall be successful, it needs to offer its users a large choice of voice apps. All users shall be able to customize their Alexa experience with the particular voice apps they need. The platform provider cannot possibly write…
We can personalize Alexa Skills by accessing our own APIs or the APIs of third parties from within our…
Let’s study the behavior of Alexa. Imagine the user says ”Alexa, what is the weather?” Now, which components of Alexa’s technical architecture are involved and how do they interact? In the following diagram, we give an overview of the involved components, the processing steps, and…
