How We’ll Support You 24/7, Forever
If we’re completely honest, round-the-clock support is the minimum to expect from an IT solutions company. Here at Arkafort, however, we love taking something good and making it great. That’s why in addition to our 24/7 support, there’s our forever free principle. It’s great for a variety of reasons, and for a maximum of two of your team members.
The first, of course, is that it’s a service free of charge and therefore convenient for your business. The second is that we know what it’s like on both ends of the spectrum. We’ve been the new kid on the block, where any help you can get is most welcome. We’ve also got plenty of experience working with big names, and we know that everyone enjoys a freebie here and there.
So, if you’re running a small business of just two people, you’ve got the package entirely for free. If you’re a large company, two of your employees will be enrolled free of charge, which, especially in today’s economic climate, is always embraced with open arms.
What trumps all of this, however, is that there’s no commitment required from your end. We’re more than happy to be committed to you forever, with 24/7 support addressing any query and emergency, whether it’s laptop that hits you with the Blue Screen of Death; a printer that refuses to print, or e-mail security issues.
Included in this forever-free-package is Office 365 (also free) and cybersecurity, antivirus provision and back-ups. The two employees will even receive two free extensions on Redin, our cloud telephony product, along with free access to our digital Vault. These two services form part of the Arkafort Cloud (#OurPrideAndJoy), which is set to embrace even more products in the near future!
Also, worth noting is that if one of these two employees moves on, this service can be shifted onto another person, with no constraints. So, whatever happens, you’ve always got two employees enjoying this service!
Of course, this is just a taster of the various services we offer. Check out our IT Support page for more info, or get in touch with us if you have a more specific request!
For more information feel free to reach out on helpdesk@arkafort.com or by calling us on +356 22293000
