Lucky’s in Featherstall Road, Oldham

My Ice-Cream was Too Cold!

Basically We Only See the Tip of the Iceberg With Scams

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I meet so many people who have been scammed recently, and basically we are not seeing the full picture for scamming. Let’s look at a couple of recent examples, and see that it is not only customers that are being hit by scammers, but also small businesses.

My Ice Cream is cold

This week an ice cream take-away (Lucky’s) had to give up delivering on Just East, as they just could cope with the number of scams that lost them money. One of the fake customers reported that “The ice cream was cold”, and demanded a refund. The order was four milkshakes, a cheesecake and an ice cream” and the scammer rejected the order, and 45 minutes later, the demanded a refund because the food was cold. This was just one of many that the take-away had received.

Basically this scam happens as the scammer will use a fake bank account to purchase the food, and then demand a refund, and which goes into their account. In most cases, it is there first order, and have no previous history of ordering. Once Just Eat discovers them, the account is most likely to be closed down.

Previously, Just Eat would contact the restaurants to check that a refund should be granted, but they have changed to provide a refund based on the…

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Prof Bill Buchanan OBE FRSE
ASecuritySite: When Bob Met Alice

Professor of Cryptography. Serial innovator. Believer in fairness, justice & freedom. Based in Edinburgh. Old World Breaker. New World Creator. Building trust.