Order, Pay, Collect — Digitalising the way we eat

Some things don’t change through the generations — we still love the chicken rice and laksa that we get from our favourite stalls at the coffeeshop. However, the way we buy these dishes is radically changing. The food industry has seen nearly US$2.5 billion invested into restaurant technology globally since 2012[1] to make the process of ordering and getting our favourite food onto our plates faster and frictionless. This trend is not slowing down anytime soon.

It is easy to see why Singapore is a hotbed for food technology pilot concepts and programmes. After all, we are marrying Singaporeans’ love for food and the country’s Smart Nation drive. Order-Pay-Collect (OPC), is one such concept that is increasingly embraced by traditional F&B outlets. And why not? It allows them to take advantage of digitalisation to reach more customers than before.

So what exactly is OPC? We’re glad you asked.

Order-Pay-Collect applications are one of the most common solutions developed and implemented through the DBS Startup Xchange programme. The programme matches DBS and its clients to start-ups with cutting-edge technology solutions, allowing both parties to co-create and address business problem statements in real-time.

The status quo is constantly challenged as new and better solutions are developed to enhance the quality of life. Are you reimagining the way you buy your next cup of coffee?

[1] https://sbr.com.sg/food-beverage/in-focus/foodtech-slowly-devours-startup-funding-in-singapore