Tina ChenskaHelp Desk vs. Service Desk: A Simple Breakdown for Busy ProfessionalsIf you're currently at a crossroads wondering which, Help Desk or Service Desk, suits you better, this article is for you. Although these…Jun 18
Gene MarksYet another deepfake scam, and other tech stories you may have missedImportant tech stories that are making newsJul 5Jul 5
Mandy MichaelBuilding a Server Side Zendesk App with NextJs, JWTs & Iron SessionThis post will run you through setting up a Zendesk app which makes a client side request using the Zendesk App SDK and also makes a…Nov 17, 20221Nov 17, 20221
Jason A RiddellZendesk Automation: Adding CC and Followers — The Scalable Way.How to ascalable support for the automation of CC and Followers to a Zendesk support ticket during creation using custom Organisation…May 27May 27
Tina ChenskaHelp Desk vs. Service Desk: A Simple Breakdown for Busy ProfessionalsIf you're currently at a crossroads wondering which, Help Desk or Service Desk, suits you better, this article is for you. Although these…Jun 18
Gene MarksYet another deepfake scam, and other tech stories you may have missedImportant tech stories that are making newsJul 5
Mandy MichaelBuilding a Server Side Zendesk App with NextJs, JWTs & Iron SessionThis post will run you through setting up a Zendesk app which makes a client side request using the Zendesk App SDK and also makes a…Nov 17, 20221
Jason A RiddellZendesk Automation: Adding CC and Followers — The Scalable Way.How to ascalable support for the automation of CC and Followers to a Zendesk support ticket during creation using custom Organisation…May 27
Joel LiminRunbearHow to Connect your GPT to ZendeskToday, AI is making a big splash in customer support. Many businesses using Zendesk now use different AI tools to help their teams do more…Mar 26
Preethi ShettyTake Zendesk Helpdesk To A Whole New Level With This Strategy…As one of the leading customer service programs, Zendesk software has many notable features. However, one of the most exciting trends in…May 21
Andrey KotovHow to: enabling SSO in Zendesk Using Keycloak SAMLYesterday I spent some hours trying to connect Keycloak (RedHat SSO) to Zendesk as server for Single Sign-On. Zendesk doesn't provide…Apr 1, 20193
