Assist Blog
Assist powers automation for businesses on messaging. One platform powers everything. Powering great brands like Sephora, Lonely Planet, 1–800-FLOWERS, Fandango, Hyatt and more.
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Welcome to Assist, Liat Bycel
Welcome to Assist, Liat Bycel
Today is one of those days where I’m reminded that building companies is simply about bringing together the right group of people. I’m…
Welcome Laura, our new VP of Partnerships
Welcome Laura, our new VP of Partnerships
When I met Laura, I instantly knew she was someone we needed on our team. I couldn’t be more excited to work alongside Laura and learn from…
Let’s Get Real About Company Perks
Let’s Get Real About Company Perks
Taken right from the Assist handbook for new team members
Looking at how people text
Looking at how people text
How can we make the bot experience feel more natural
Introducing Facebook Payment on 1–800-Flowers.
Introducing Facebook Payment on 1–800-Flowers.
Since integrated payments have made their way to the Messenger platform, Facebook Payments has enabled people to purchase an item without…
Talk to Lonely Planet on Google Home
Talk to Lonely Planet on Google Home
We are excited to announce that the Assist platform is powering one of the first brands on Google Home, Lonely Planet.
Our Christmas Miracle: Now $5.5
Our Christmas Miracle: Now $5.5
This story is about having no fucking clue what will happen, one lucky email, and the ignorant road to raising part of our $1.5m seed round…
Introducing donations on Messenger. First up: charity: water
Introducing donations on Messenger. First up: charity: water
We are excited to share the first ever charity accepting donations on Messenger. We believe it is one of the simplest ways people can…
Snapchat Commerce: Swipe to Buy & Adverbs
Snapchat Commerce: Swipe to Buy & Adverbs
This is an excerpt from a much more in depth post about business messaging. The post was designed and written in collaboration with…
Money from Messaging: The Impact of Brands In the Messaging Ecosystem
Money from Messaging: The Impact of Brands In the Messaging Ecosystem
This post is the combination of ideas that can happen today and those that we would love to see happen tomorrow. We have developed a…
Messaging is the new browser [infoGIFic]
Messaging is the new browser [infoGIFic]
20 years ago you were told to get a website. 10 years ago you were told to get on social media. 5 years ago you were told to get an app.
You need a haircut.
You need a haircut.
We tried to do something online that should be simple: book a quick haircut, but couldn’t find it. So we added it to Assist.
Discover and book the best hotels with just a text
Discover and book the best hotels with just a text
We are on a mission to bring the best local services to every messaging platform.
Send a paper letter in seconds…from your phone.
Send a paper letter in seconds…from your phone.
You text. We print & mail. They get.
Introducing Resy on Assist
Introducing Resy on Assist
We are on a mission to bring the best services to every messaging platform.
Introducing MessageRank
Introducing MessageRank
We believe that messaging is the new browser and the way results are displayed will drastically change in this new world.
A Messenger Standoff?
A Messenger Standoff?
Messaging and bots are giving us new choices in between the web and apps. But will we end up with just as much effort to bring these…