Images, Videos, PDFs Now Available With Your WhatsApp Recruitment Chatbot 🤖

Talkpush has integrated all sorts of rich media to its WhatsApp bot and if you’re not using it already, you’re missing out.

Christina Adamidou
augmentedrecruiter
5 min readMay 31, 2019

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We’re thrilled to announce that you can now send and receive not just images and videos, but also PDFs, text files, contacts and audio files using the Talkpush integration for WhatsApp!

What this means:

  • Your candidates can now send you voice notes, video clips, and documents through WhatsApp
  • Recruiters can also send them audio, pdfs, and images to their candidates your Talkpush account.
  • Our Whatsapp bot can send images, and convert audio to text.
Set up video, audio, text, image, or multiple choice questions in just a few clicks in your Talkpush job campaign settings !

Deliver the speed and convenience candidates expect

Aside from being the largest messaging platform in the world with more than 1.6 billion active monthly users, used by all age groups, Whatsapp sees the highest open rate, read rate and engagement levels of all messaging apps.

Running Branded Campaigns with a Verified Profile

End-to-end encryption is another key distinction between WhatsApp and other messaging platforms. Talkpush’s CRM integration with Whatsapp is built with a dedicated server, so candidates who communicate with your business are provided with a secure, spam-free experience. Candidates can choose to receive alerts and notifications, such as application status information and job alerts, all from the palm of their hands, or desktop (provided they download the app).

Messages are sent from a verified account with your Company Name (vs. a random phone number), giving candidates confidence they are speaking with an official, branded account. Unlike other social media platforms like Messenger, Whatsapp is 100% ad-free, so recruiters can grab candidates’ undivided attention on a secure, reliable channel.

Save SMS Costs, Switch to WhatsApp

With WhatsApp, you not only create more engaging experiences, but also save costs after a certain volume of outbound messaging— opposed to SMS, which generally costs a few dollars a month or several cents per text. Especially in high-volume recruitment, per-text rates can be much higher than WhatsApp.

Messages sent within the pre-approved 24 hour chat session are free, allowing recruiters to send as many messages you want to candidates. In addition, candidates can chat using all the rich media they are used to (images, emojis, video, and voice notes) for a more engaging, fun experience.

Rich content support over WhatsApp adds another dimension to messaging candidates that completely surpasses traditional SMS. The ability to send large data files (such as photos, videos, resumes, employment contracts, and short voice messages), elevates the traditional method of job applications to a whole new level.

What can you do with Talkpush’s WhatsApp Integration?

Here are some of the use cases adopted by our clients:

  • Search for jobs: Our chatbots are built with NLP and “speech to text” recognition to understand the context of user inputs, and help your candidates discover relevant job roles by connecting your Talkpush job campaigns with the WhatsApp Business Account. Now with rich media messaging capabilities, their job search becomes even easier!
Whatsapp bots’ speech recognition software allows candidates to issue voice commands
  • Job applications: Enable pre-screening interviews through WhatsApp by integrating your Talkpush job campaigns with the WhatsApp Business Account. Candidates are contacted to complete their interview via WhatsApp as soon as they apply from website or job board.
  • Status Updates: Provide fully automated, personalized application alerts, and status updates through WhatsApp.
  • Interview scheduling: Automate the scheduling of onsite interviews for a seamless, interactive experience.
  • Re-engage with your old database: Follow up with candidates from your database or your ATS on their preferred communication channel.
  • Switch to live chat mode: Step in to live conversations with your candidates and share rich media whenever required. Never miss an important message using Talkpush on web or mobile version!
Recruiter’s view
Candidate’s view

At Talkpush, our mission is to enable recruiters to engage effectively with their candidates on the messaging channels they prefer, and that means being able to use them for rich, contextual conversations.

This is how the experience looks like from the recruiter’s standpoint:

Candidates increasingly want to communicate with you in the same way they do with their friends, family and co-workers, and the ability to exchange media such as image, audio, video and pdf files is essential to that.

Messaging apps like WhatsApp are currently leading a paradigm shift away from traditional SMS and towards lower-cost and feature-rich alternatives. As the popularity of messaging applications continue to rise, expect to see WhatsApp as THE channel to give recruiters a strong competitive edge in a high-demand talent market.

Ready to reach over 1.5 billion people using WhatsApp today?

Talkpush is the new way employers and candidates connect all over the world. We believe hiring is about starting conversations; and are on a mission to level up the recruitment experience. Want to know more? Schedule a demo 👉👉👉 here.

If you like what you read, share using #Letthetalenttalk or #levelup and don’t be shy with your thumbs up!

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