“5 Ways To Create a Wow! Customer Experience” With Mihaela Akers of Build Up Lab

…it’s important to remember that an outstanding customer experience starts with how you make people feel. No matter how big or small your company, the more respected, appreciated and acknowledged you make your customers feel, the more they will love you and the longer they will keep buying from you. I found that this core principle of customer relationship building holds true no matter how many customers you have, whether 1 customer, 10 million customers or more customers. Deep down, we all yearn to be respected, acknowledged and appreciated. When others make us feel this way, we stop and listen. We feel connected, included and loved. If you think about it, the only reason why anybody buys anything is because of how they think they’ll feel as a result of buying or owning that product…I think we’ve reached the…