5 Ways To Identify And Retain Fantastic Talent with Jacky Cohen Of Topia

Kage Spatz
Authority Magazine
Published in
6 min readAug 4, 2019

Jacky Cohen

Interviewing is about so much more than just the answers to questions. It’s about everything that goes into the process — how does the person show up, follow up, and engage with our team. This is all part of how you get insight into what it would be like to have them on the team.

As a part of my HR Strategy Series, I’m talking to top experts in the field to teach prospects what hiring managers are actually looking for, while also supporting business leaders in their hiring and retention strategies. Today I had the pleasure of talking with Jacky Cohen.

Jacky Cohen, VP of People and Culture at Topia, a global mobility management company. Jacky leads oversees the employee experience and people operations from the moment a candidate applies and throughout their journey as a Topia employee. She brings experience leading teams and scaling People functions at both Lyft and Pandora to the Topia organization. Jacky is passionate about embedding the People function into the organization as a strategic partner and building a values-driven culture.

Thank you so much for doing this with us! Can you tell us a story about what brought you to this specific career path?

Growing up, my mom liked to read books about any major life stage or decision. When it came time for me to start thinking about college and a major, she bought me a book with a questionnaire designed to help with career planning. She also planted a seed in my mind that HR might be a wise career path as it was clear from a young age that I loved to build relationships and talk to people — a lot. I took the questionnaire in the book and the rest is history. I’m happy to say that I never looked back.

Can you share the most interesting or funny story that happened to you since you started this career and what lesson you learned from that?

While I was working as an HR Business Partner at Pandora in Chicago, a group of sales leaders invited me to be part of their team Halloween costume. This was a big deal. Little did I know when I agreed to be part…

Kage Spatz
Authority Magazine

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