“Always Stay in Control, but Not in Charge” with Matthew Mills

I had the pleasure of interviewing, Matthew Mills, he has been the COO and President of Med-X, Inc. since inception, Mr. Mills is the company’s visionary. Matthew utilizes and implements his vast experience and knowledge in product development, operations, business development, manufacturing, marketing and crowdfunding to position the company for short-term and long-term growth.

Jean: Thank you so much for joining us! Can you share your story about how you became a startup founder?

After numerous positions and ventures as an investor, a group of us came together and studied the JOBS Act of 2012. We utilized this new governmental exemption to create a company that could not only bring jobs to our communities but also create various natural products that address everyday issues.

Jean: What do you think makes your company stand out? Can you share a story?

We are the second company in the United States to qualify with the Securities Exchange Commission to utilize capital coming from everyday Americans to build a company. So, our mindset is not only to create jobs but also make a difference in people’s lives and address some of the most concerning issues of our time — such as the widespread use of synthetic pest control products and the opioid epidemic — with products that can remedy these problems with all-natural solutions. The great thing: it’s working, and we are getting national and international attention.

Jean: Are you working on any exciting projects now?

As a multi-divisional company, we are always in product development and continually working to release new products. This week, we are releasing a new, all-natural pesticide granular product for our Nature-Cide products and service division. This groundbreaking product will be utilized in grass and turf to control various insects, rodents and reptiles for pest control operators, as well as teams servicing municipalities, parks and recreation departments, sports fields and such. We are also in the final stages of package design for another groundbreaking product in the area of pain relief, with our Maliblu brand Pacific Pain Relief cream. This new product is made from a 100 percent natural blend of botanical ingredients that knocks down various pain ailments, such as headaches, arthritis, joint and muscle pain, in minutes.

Jean: What do you think makes a startup successful?

Building a solid foundation and putting the right people in place who know their position, and guiding them in a manner which gives them the opportunity to achieve is the first step, in my opinion.

Jean: What is one piece of advice you would give a new and upcoming startup?

Be ready to work 24/7/365, and be prepared to take on failure, or at least have that attitude, as building a business from the ground up takes complete dedication and determination.

Jean: Do you have a favorite book that made a deep impact on your life? Can you share a story?

The books I have as my “go-to” ones are “The Millionaire Mind” and “The Secret”. I reference these in my everyday life.

I also follow the teachings of Darren Hardy, who I am very fortunate enough to have a personal relationship with. Darren has given me a great deal of mentorship and wisdom that I have included in the way my entire team looks at life and how we run our business. Every Friday, our entire staff meets and ends the week with some wisdom from Darren. This time lets us reflect on what we accomplished and what accomplishments we have to look forward to.

Jean: What are your “5 Lessons I Learned as a Startup Founder” and why. Please share a story or example for each.

  1. Never let anyone see you sweat. Why? It’s contagious! I have found that leading is hard enough without people on your team, or anyone else for that matter, seeing that. So, my focus 100 percent of the time is to take on any challenge head-on with no fear! This attitude is also contagious!
  2. Always stay in control, but not in charge. Why? I used to micromanage everything. Being in a startup situation, you have to know everything in every department. This way of doing things can run you ragged. The solution is to bring others in and set boundaries so failures are not catastrophic. Soon things will run themselves. This has allowed our team to become much more streamlined.
  3. Never depend on one supplier. This is very important and is one thing that should always be remembered. Depending on one supplier, vendor or partner does not allow you to control your business. If the supplier fails, you fail. Always have multiples; you will never fail when it comes to delivering goods!
  4. Always remember that failure is always to be accepted and is always to be used as a learning tool, and don’t allow any failure to set in and become a cancer within your organization.
  5. Always remember to trust people to the extent of their work, but never hand over the keys to the kingdom unless you have complete faith in the person you hand those keys to. For instance, when you hand keys of control over to someone, make sure that person has also failed and recovered multiple times as that type of person can always recover from mistakes.

Jean: Some of the biggest names in Business, VC funding, Sports, and Entertainment read this column. Is there a person in the world, or in the US whom you would love to have a private breakfast or lunch with, and why?He or she might see this. :-)

Darren Hardy. Darren has had great success and some real failure, and is willing to share both with people like myself, which I learn from greatly!

Connect with me on Social Media:

• Connect on Linkedin: https://www.linkedin.com/company/med-x-inc-/

• Connect on Facebook: https://www.facebook.com/MedXInc/

• Follow on Youtube:https://www.youtube.com/channel/UC-TaKaoLi8qbVvEROxZyAKA/

• Follow on Twitter: https://twitter.com/medx_inc

Jean: This was really inspiring! Thank you so much for your time.

— Published on August 17, 2018